Shipping policy

 

Worldwide shipping

Rates are calculated at checkout based on weight and location.

Additional customs fees may be required in certain countries. The customer is responsible for such fees and taxes. 

Please note that if the customer refuses to pay such associated customs fees and taxes, and the package must be returned to sender, such shipping and administrative fees will be discounted from the refund for the unsuccessful delivery of the order. 

Fulfillment time is based on the selected shipping rate. Standard shipping fulfillment time is approximately 1-3 business days. Tracking number will be provided once the order ships. Standard shipping  timeframe is 4-5 business days, or as indicated by selected shipping rate.

Any questions or inquiries, please contact support@houseof9.co